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Installing and Configuring the Software

Dell™ Remote Access Controller Installation and Setup Guide

  Before You Begin

  Software Installation and Configuration Overview

  Configuring RAS

  Configuring the Management Station Modem for DRAC III Dial-Up

  DRAC III User Types and Feature Configuration

  Adding and Configuring Dial-In Users for DRAC III

  Configuring Dial-Out Alert Notification for DRAC III on Management Stations Running Windows

  Configuring the RAC Network Settings Using the Option ROM

  Configuring a Web Browser to Display the Remote Access Interface

  RAC Software Basics for Red Hat Linux


After completing the hardware installation procedures in the previous section, you must install and configure the RAC software. This section provides information on installing and configuring the RAC software. For more information on the RAC software components, see "Software Components."


Before You Begin

If you are adding a RAC (DRAC III or ERA/O) to an existing managed system, it is recommended that you update the system's BIOS before installing the RAC to ensure full support for the card. (ERA is embedded in the system and a BIOS update is not necessary.) In addition, you must ensure that the SNMP service is installed and properly configured before installing the software on the managed system. The following sections provide procedures for updating the BIOS and for adding and configuring the SNMP service.

Updating the System BIOS

  1. Obtain a copy of the most current version of your system's BIOS.

Updates are available on the Dell | Support website at support.dell.com.

  1. Launch the executable file and follow the prompts to create a BIOS flash diskette.

  2. Insert the BIOS flash diskette into the managed system's diskette drive and reboot the system.

The system boots to the BIOS update menu.

  1. Follow the instructions on the BIOS update menu.

Adding and Configuring the SNMP Service

The SNMP service allows the managed system's software to communicate with the RAC. If the operating system on the managed system was installed using the Server Assistant CD (or System Support CD for 64-bit systems), the SNMP service may already be configured. However, if it is not, you must add and configure the SNMP service before installing the RAC software on the managed system.

Adding and Configuring the SNMP Service for Microsoft® Windows NT® Managed Systems

NOTE: If you add the SNMP service after you apply the Microsoft service pack, you must reinstall the current service pack and possibly the appropriate video drivers.
Adding the SNMP Service
  1. Right-click Network Neighborhood.

  2. Click Properties.

  3. Click the Services tab.

  4. Click Add.

  5. Select SNMP Service.

  6. Click OK.

NOTE: To copy the necessary files, the system may prompt you to insert your operating system CD.
Configuring the SNMP Service
  1. Reboot the system and log on as the administrator.

NOTE: Whenever you are required to log on to the system (for instance, after shutdown), ensure that you log on as the administrator; otherwise, you may not have permission to perform all the required procedures.
  1. Click the Start button, point to Settings, and click Control Panel.

  2. In the Control Panel window, double-click the Network icon.

  3. Click Services.

  4. Double-click SNMP Service.

  5. Click the Traps tab.

  6. Enter public in the Community Name field.

This field is case-sensitive.

  1. Click Add to the right of the Community Name field.

  2. Click Add under the Trap Destinations field.

  3. Enter the IP address of the management station(s) on your network in dotted-decimal notation as in the following example:

143.166.187.3

NOTE: Leave this item blank if no management station is present.
  1. Click Add.

  2. Click OK to return to the Network window.

  3. Click Close in the Network Properties window.

Adding and Configuring the SNMP Service for Windows® 2000 Managed Systems

The following sections provide instructions for adding and configuring the SNMP service on a Windows 2000 managed system.

Adding the SNMP Service
  1. Click the Start button, point to Settings, and click Control Panel.

  2. From the Control Panel window, double-click Add/Remove Programs, and then click Add/Remove Windows Components.

The Windows Components wizard appears.

  1. From the Windows Components wizard, click Management and Monitoring Tools (but do not select or clear the check box), and then click Details.

  2. Select the Simple Network Management Protocol check box and click OK.

  3. Click Next.

SNMP starts automatically after installation.

Configuring the SNMP Service
  1. Click the Start button, point to Settings, and then click Control Panel.

  2. Double-click Administrative Tools.

  3. Double-click Computer Management.

  4. In the console tree, click Services.

  5. In the details pane, click SNMP Service.

  6. On the Action menu, click Properties.

  7. On the Traps tab, under Community name, type the case-sensitive community name to which the managed system will send trap messages, and then click Add to list.

  8. In Trap destinations, click Add.

  9. In the Host name, IP, or IPX address fields, type the required information for the managed system, and click Add.

  10. Repeat steps 7 through 9 until you have added all the communities and trap destinations you want.

NOTE: The SNMP service does not need to be restarted for your settings to take effect. If you change existing SNMP settings, your changes take effect immediately.

Configuring SNMP Service for a Novell® NetWare® 5.x Managed System

  1. Confirm that the bindery context is set on the system by typing config at the system console.

A tree name and bindery context appear.

NOTE: If no bindery context is set, the Server Administrator login fails. To determine if the bindery context is set, check the Security tab. If the bindery context is not set, this tab is empty.
  1. Configure SNMP with proper community names by loading inetcfg.

If SNMP is not properly configured, you cannot log in successfully and configure the RAC.

The following is a sample SNMP Config line contained in netinfo.cfg:

load snmp MonitorCommunity=public ControlCommunity=public TrapCommunity=public

Adding the SNMP Service for a Red Hat Linux 7.1 or Later Managed System

Before installing the RAC software on a Red Hat Linux 7.1 or later managed system, you must first install the ucd-snmp package using the following command:

rpm -ivh ucd-snmp


Software Installation and Configuration Overview

The following provides a high-level overview of the RAC software installation and configuration process. Some steps give you the option of using several different tools to perform the configuration, including Server Administrator, IT Assistant, and the racadm utility. Those procedures that can be performed using your operating system utilities are included in this section.

NOTE: For more information about the RAC software components, see "Software Components."

Depending on the tool used to perform the configuration, you will need to reference the following documents for more information:

To install and configure your RAC software, perform the following steps:

  1. If necessary, update the BIOS on the managed system.

See "Updating the System BIOS."

  1. If necessary, add and configure the SNMP service.

See "Adding and Configuring the SNMP Service," and "Adding and Configuring the SNMP Service for Windows® 2000 Managed Systems."

  1. Install the software on the managed system using the Systems Management CD (32-bit systems) or the Server Management CD (64-bit systems).

For instructions on installing this software, see your Server Administrator User's Guide.

The managed system has the following components embedded or installed: a RAC, the appropriate version of Server Administrator, and the appropriate RAC agent. Depending on the operating system, the RAC agent consists of either Windows services, Novell NLMs, or Red Hat Linux drivers and daemons. The RAC agent automatically starts when you boot the managed system.

NOTE: If it becomes necessary to reinstall or upgrade the Server Administrator on the managed system, you must first uninstall the RAC software on the managed system. This software uses a library file provided by the Server Administrator. If you reinstall Server Administrator and the RAC is using the library file, the installation may fail.
  1. If necessary, install (or upgrade) the software on the management station, including Server Administrator and IT Assistant, using the Systems Management CD (32-bit systems) or the Server Management CD (64-bit systems).

For instructions on installing this software, see your Server Administrator User's Guide.

A management station is a system (typically a workstation running Windows NT or Windows 2000) that has the following components installed: appropriate versions of Server Administrator (or IT Assistant), a supported browser (Internet Explorer 5.x, Netscape Navigator 6.x or later), Windows services (if applicable), Server Administrator (or IT Assistant) services, and user interface elements.

  1. If you are installing on a managed system (not a management station) running Windows NT, continue with this step; otherwise, proceed to step 6.

On a managed system running Windows NT, you must first create a PPP connection (modem) manually and then add that modem to the RAS. Follow the instructions in "Configuring PPP On a Managed System Running Windows NT" and then continue with step 6.

  1. Add and configure the RAS on the managed system and the management station using one of the following tools.

NOTE: If you are installing on a managed system running Windows NT, you must use the operating system utilities to configure RAS.
  1. If you have a DRAC III, continue with this step; otherwise, proceed to step 9.

To use the management station's modem for remote access to a DRAC III, you must configure the management station's modem. See "Configuring the Management Station Modem for DRAC III Dial-Up" for instructions.

  1. Configure the optional modem on the DRAC III using one of the following tools:

  2. Add and configure RAC users using one of the following tools:

NOTE: For more information on user types, see "Configuring the Management Station Modem for DRAC III Dial-Up."
  1. If you have a DRAC III, continue with this step; otherwise, proceed to step 12.

Add and configure dial-in (PPP) users using one of the following tools:

  1. Configure dial-out alert notification on the management station using one of the following tools:

  2. Configure the RAC network settings using one of the following tools:

NOTE: If you are deploying a RAC in a Red Hat Linux environment, see "RAC Software Basics for Red Hat Linux."
  1. If connecting to the RAC Web-based remote access interface from a client system that connects to the Internet through a proxy server, configure the Web browser to connect properly to the remote access interface.

See "Configuring a Web Browser to Display the Remote Access Interface."

After installing and configuring your RAC software, see "Connecting to the Remote Access Interface."

Configuring PPP On a Managed System Running Windows NT

For managed systems running Windows NT, you must manually create a PPP connection (modem) in the operating system and then configure RAS to use that PPP connection. This section describes how to create the PPP connection. To configure RAS to use the PPP connection, see "Configuring RAS for Managed Systems Running Windows NT."

To create the PPP connection, perform the following steps:

  1. Click the Start button, point to Settings, and click Control Panel.

  2. Double-click the Modems icon.

  3. Click Add to add a new modem.

The Install New Modem wizard dialog box displays.

  1. Select Don't detect my modem; I will select it from a list, and then click Next.

  2. Select RAC PPP Connection Using RACPORT from the list of available modems, and then click Next.

  3. Select RACPORT from the list of available serial ports, and then click Next.

The new modem should appear in the modem installation wizard list.

  1. Click Finish.

The following message may appear:

Dial-Up Networking needs to be configured because the list of installed modems has changed. Would you like to do this now?

Click No.


Configuring RAS

This section contains procedures for configuring RAS on systems running Windows NT and Windows 2000.

Configuring RAS for Managed Systems Running Windows NT

  1. Click the Start button, point to Settings, and click Control Panel.

  2. Double-click the Network icon and click the Services tab.

  3. Select Remote Access Service and click Properties (if Remote Access Service is not listed, add it to the list using the Add button and then return to this step).

  4. In the Remote Access Setup dialog box, select RACPORT from the list of ports (if necessary, add an available modem), and click Configure.

  5. At the Configure Port Usage dialog box, click Dial out only, and then click OK.

  6. From the Remote Access Setup dialog box, click Continue.

Windows NT installs all of the necessary files. When prompted, reboot the system.

Configuring RAS for Management Stations Running Windows NT

  1. Click the Start button, point to Settings, and click Control Panel.

  2. Double-click the Network icon and click the Services tab.

  3. Select Remote Access Service and click Properties (if Remote Access Service is not listed, add it to the list using the Add button, and then return to this step).

  4. In the Remote Access Setup dialog box, select a port entry from the list (if necessary, add an available modem), and click Configure.

  5. At the Configure Port Usage dialog box, click Dial and Receive Calls, and then click OK.

  6. At the Remote Access Setup dialog box, click Network.

  7. At the Network Configuration dialog box, perform the following steps:

    1. Under Dial-out Protocols, select the TCP/IP check box only.

    1. Under Allow Remote Clients Running, select the TCP/IP check box only.

    2. Under Encryption Settings, select the Allow Any Authentication Including Clear Text check box. Do not select the Enable Multilink check box.

  8. Click Configure.

  9. At the RAS Server TCP/IP Configuration dialog box, perform the following steps:

    1. Under Allow Remote TCP/IP Clients to Access, select Entire Network or This Computer Only, depending on the level of security required.

    1. Select Use DHCP to Assign Remote TCP/IP Client Addresses or Use Static Address Port (including the appropriate port number), depending on the level of security required. Do not select the Allow Remote Clients to Request a Predetermined IP Address check box.

    2. Click OK.

    3. At the Network Config dialog box, click OK.

    4. At the Remote Access Setup dialog box, click Continue.

    5. Click Close.

Configuring RAS for Management Stations Running Windows 2000

  1. Right-click My Computer.

  2. Click Manage.

  3. Double-click Services and Applications.

  4. Double-click Services.

  5. If the Startup Type column for Routing and Remote Access is not set to Automatic, right click Routing and Remote Access.

  6. Click Properties.

  7. In the Routing and Remote Access (Local Computer) dialog box, click the down arrow on the Startup Type pull-down menu.

  8. Click Automatic.

  9. Click Apply.

  10. Click OK.

  11. If the Status column for Routing and Remote Access does not show Started, right- click Routing and Remote Access and click Start.

The Routing and Remote Access service should start automatically on subsequent restarts of the management station.


Configuring the Management Station Modem for DRAC III Dial-Up

If you want to use the modem on your management station to dial-up the DRAC III, you must first configure the management station's modem. The following sections provide instructions for configuring the modem on Windows NT and Windows 2000 management stations.

Configuring the Dial-Up Modem on Management Stations Running Windows NT

  1. Click the Start button, point to Settings, and click Control Panel.

  2. Double-click the Network icon.

  3. In the Network dialog box, click the Services tab.

  4. Click Add.

  5. Select Remote Access Service and click Properties.

  6. In the Remote Access Setup dialog box, click Add.

  7. For each modem that you want to install, click Install Modem.

  8. Find your modem in the list and click (check) the box beside it.

  9. Insert your modem driver diskette or browse to the directory where your modem driver software resides.

  10. After installing your modems, click Add for each modem you want to install.

  11. Select each modem and click Configure.

  12. Select Dial out and receive calls.

  13. Repeat steps 7 through 12 for each additional modem that you want to install.

  14. Click Network in Network Configuration. Ensure that TCP/IP protocol is selected.

  15. In Server Settings, choose TCP/IP and click Configure.

  16. In the RAS Server TCP/IP Configuration, select DHCP.

  17. Select the option to allow remote clients to request an IP address.

  18. Click OK.

  19. Select Any authentication including clear text.

  20. Click Continue.

  21. Reboot your system.

Configuring the Dial-Up Modem on Management Stations Running Windows 2000

  1. Click the Start button, point to Settings, point to Control Panel, and click Phone and Modem Options.

  2. In the Phone and Modem Options dialog box, click the Modems tab, and click Add.

  3. Follow the instructions in the Add/Remove Hardware Wizard.

  4. Repeat steps 2 and 3 for each modem you want to install.

  5. To configure a dial-up connection, click the Start button, point to Settings, click Control Panel, double-click Network and Dial-up Connections, and click Make new connection.

  6. Follow the instructions in the Network Connection wizard.


DRAC III User Types and Feature Configuration

For security purposes, the DRAC III supports two types of users: DRAC III users and DRAC III dial-in users. Additionally, demand dial-out entries are configured with management station user information.

NOTE: The entries are not DRAC III users. Rather, they are remote management station users.
NOTE: It is not necessary for the destination IP address to be the remote management station that answers the telephone. The destination IP address may be the IP address of another remote management station. If the destination IP address is the IP address of another remote management station, the management station answering the telephone must be able to route to the destination IP address specified.

Some of the DRAC III features are configured within the context of a DRAC III user, such as alerting and paging. The following sections describe how to configure the DRAC III features and/or users outside the Server Administrator environment.


Adding and Configuring Dial-In Users for DRAC III

To provide client access to the managed system's DRAC III, you must add and configure dial-in (PPP) users. For information on configuring these users in Server Administrator, see your Server Administrator User's Guide. For information on configuring these users in IT Assistant, see your IT Assistant User's Guide. For information on configuring these users through the racadm utility, see "racadm Utility." Otherwise, use the procedures in the following sections to add and configure dial-in users.

NOTE: If for any reason all the DRAC III users are deleted, use the racadm utility to create new users.

Special Dial-In Addressing Restriction for Microsoft PPP Clients

If a dial-in client with a Microsoft operating system has a NIC IP address on the same subnetwork as the DRAC III PPP dial-in addresses (whether by DHCP, static configuration, or default configuration), the dial-in network connections between the client NIC address and the DRAC III NIC address operate in an unexpected manner, or do not operate at all. This behavior is limited to network connections initiated by a Microsoft client to the DRAC III local dial-in IP address.

NOTE: The DRAC III Managed Node PPP Server uses the 192.168.0.0 network to communicate with the installed DRAC III.

Specifically, if you want to dial into a DRAC III from a Microsoft client, you must ensure that:

For instructions on changing the PPP server IP address on the managed system, see the following section.

Changing the PPP Server IP Address on the Managed System

To change the managed system's PPP server IP address to use another network, use the racadm utility according to the following sample entry:

racadm config -g cfgRacTune -o cfgRacTuneMnNwIpAddrBase <new_ip>

where <new_ip> is the IP address of the new network.

For more information on using the racadm utility, see "racadm Utility."

Adding and Configuring Dial-In Users on Systems Running Windows 95 and Windows 98

  1. Ensure that dial-up networking is installed.

    1. Click the Start button, point to Settings, and click Control Panel.

    1. Click the Add/Remove Programs icon.

    2. In the Add/Remove Programs Properties dialog box, click the Windows Setup tab, select Communications in the list, and then click Details.

    3. In the Communications dialog box, ensure that Dial-Up Networking and Phone Dialer are selected (checked). If not, install these components.

It may be necessary to download msdun13.exe from the Microsoft website for Windows 95; this file contains patches that enhance dial-up networking.

  1. Return to the Control Panel and click the Network icon.

  2. On the Configuration tab, ensure that Client for Microsoft Networks, Dial-Up Adapter, and TCP/IP are installed. If not, install the components by performing one or both of the following:

  3. In the Network dialog box, select TCP/IP® Dial-Up Adapter, and then click Properties.

The properties in the TCP/IP Properties dialog box must remain at their defaults. Confirm the following settings:

  1. In the TCP/IP Properties dialog box, click OK.

  2. In the Network dialog box, click OK.

  3. Close the Control Panel window.

  4. Click the Start button, point to Programs, point to Accessories, and click Dial-Up Networking.

  5. In the Dial-Up Networking dialog box, click Make New Connection and type in the modem, name of the DRAC III, and telephone number of the DRAC III.

  6. After you make the new connection, right-click on the connection and click Properties.

  7. Click the Server Types tab, and ensure that only TCP/IP is selected (checked).

  8. Click TCP/IP Settings and ensure that only Server Assigned IP address, Server Assigned Name Server Addresses, and Use IP Header Compression are selected (checked).

Adding and Configuring Dial-In Users on Systems Running Windows NT

NOTE: The following instructions vary slightly depending on the system's Windows NT configuration. You may be prompted for your Microsoft Windows NT Operating System CD while performing some of these procedures.
  1. Verify that the system has Service Pack 5 (SP5) or later installed.

  2. Click the Start button, point to Settings, and click Control Panel.

  3. Click the Network icon.

  4. In the Network dialog box, click the Services tab.

  5. Click Add.

  6. In the Select Network Service dialog box, select Remote Access Service.

  7. Click OK.

You may be prompted for your Microsoft Windows NT Operating System CD.

  1. In the Remote Access Setup dialog box, click Add.

  2. In the Add RAS Device dialog box, click Install Modem.

  3. Select (check) the check box next to the modem you want to install.

  4. Insert your modem driver diskette or point to the directory where your modem driver software resides.

  5. After installing your first modem, click Add for each modem you want to install.

  6. In the Remote Access Setup dialog box, select each modem and click Configure.

  7. Select Dial out and receive calls.

  8. Click Network in Network Configuration.

Ensure that TCP/IP protocol is selected.

  1. In Server Settings, select TCP/IP and click Configure.

  2. If a check box named Use Gateway on the Remote Network is present, deselect (uncheck) it.

  3. In the RAS Server TCP/IP Configuration, select DHCP.

  4. Select the option to allow remote clients to request an IP address.

  5. Click OK.

  6. Select Any authentication including clear text.

  7. Click OK.

  8. Click Continue.

  9. Click Close.

  10. Click No.

  11. Reboot the system.

Adding and Configuring Dial-In Users on Systems Running Windows 2000

NOTE: The following instructions vary slightly depending on the system's Windows 2000 configuration.
  1. Click the Start button, point to Settings® Control Panel® Network and Dialup Connections, and click Make New Connection.

  2. Click Next.

  3. Select Dial-Up to a private network.

  4. Click Next.

  5. Enter the telephone number of the DRAC III to which you want to connect.

  6. Click Next three times.

  7. Type a name for this connection.

  8. Click Finish.

  9. Click the Start button, point to Settings® Control Panel® Network and Dialup Connections, right-click the connection you just created and named, and select Properties.

  10. Click the Networking tab.

  11. Ensure that Type of dial-up server I am calling is set to PPP: Windows 95/98/NT4/2000, Internet.

  12. Ensure that Internet Protocol (TCP/IP) is checked.

  13. Click Properties.

  14. Click Advanced.

  15. Deselect (clear) Use default gateway on remote network.

  16. Click OK twice.

  17. Click the Security tab.

  18. Ensure that Allow Unsecured Password is selected (different service pack versions of Windows 2000 may move this option around, refer to it as Clear Text, or present it as a check box; ensure that you find this option and select it).

  19. Click OK.

  20. Reboot your system.

Adding and Configuring Dial-In Users on Systems Running Red Hat Linux 7.1 or Later With PPP-2.3 or Later

NOTICE: Before beginning this procedure, PPP must first be configured and installed on the client system. PPP-2.3 or later is available from the Red Hat website at www.redhat.com.
  1. Download and configure the latest PPP (2.3.11 or later) source code.

  2. Read the readme.cbcp file included in the PPP software distribution.

  3. Apply the patch included in the readme.cbcp file, and then make and install as usual.

  4. To test whether your PPP daemon supports the callback protocol, open a command shell and issue the following command:

pppd callback 1111

If your PPP daemon is not properly configured, it generates an error message about the callback option.

  1. After verifying that your PPP daemon is configured with callback support, you must set up the proper chat scripts for your environment.

An example modem setup is described at
www-cache.mppmu.mpg.de/callback/linuxanalog.html.

  1. Create the file /etc/ppp/peers/rac with the following contents:

tty02 crtcts 38400

connect `chat –v –f /etc/ppp/chat/rac'

noipdefault

nodefaultroute

lock

user <username>

remotename <rac>

where <username> is the DRAC III user name that is supplied to the DRAC III, and <rac> is the name preferred for the DRAC III.

  1. Create the file /etc/ppp/chat/rac with the following contents, where the actual telephone number replaces 555-1212.

This chat script assumes a modem with a standard AT command set and may need to be modified if the actual modem does not support this command set:

ABORT "NO CARRIER"

ABORT "NO DIALTONE"

ABORT "ERROR"

ABORT "NO ANSWER"

ABORT "BUSY"

"" "at"

OK "at&d2&d1"

OK "atdt555-1212"

  1. Edit the /etc/ppp/chap-secrets file (which lists PPP users and passwords) to include the DRAC III PPP user.

Using the following example as a guideline, add a single line to the file.

NOTE: The <username> and <rac> values in the following example must match the <username> and <rac> values placed in the /etc/ppp/peers/rac file in the previous step.

# client server secret IP addresses

<username> <rac> <password> *

where <password> is the password that is supplied to the DRAC III during the authentication phase of PPP negotiation.

NOTE: The IP address value (indicated by the * symbol in the previous example) is not used when acting as a PPP client.

Configuring Dial-Out Alert Notification for DRAC III on Management Stations Running Windows

For DRAC III dial-out alert notifications, a single SMTP server may be specified for e-mail reception, with up to eight SNMP trap daemon destinations that can be specified. If the IP address of the SMTP server, or any of the SNMP trap daemon addresses, is specified in a demand dial-out entry, the DRAC III dials the telephone number specified in the demand dial-out entry to deliver an e-mail or SNMP trap to that address. Otherwise, if the IP address of the SMTP server, or any of the SNMP trap daemon addresses is not specified in a demand dial-out entry, the remote access DRAC III NIC is used to deliver the e-mail or SNMP trap to that address.

To support the dial-out notification feature on the DRAC III, the management station must allow for dial-in. See the following sections for instructions on configuring dial-out alert notifications.

Configuring Dial-Out Alert Notification on Management Stations Running Windows NT

To configure your Windows NT management station so that the DRAC III can establish a connection and log an alert, perform the fol-lowing steps:

  1. At the management station, click the Start button, point to Programs® Administrative Tools, and then click User Manager.

  2. From the User menu, select New User.

  3. At the New User window, type the requested information in the Username, Password, and Confirm Password fields.

NOTE: The user name and password specified here must be the same as the user name and password on the management station.
  1. Select the Password Never Expires check box, and then click Dialin.

  2. At the Dial-in Information window, select the Grant Dial-in Permission To User check box, and click No Call Back.

  3. Click OK.

  4. At the New User window, click Groups.

  5. At the Group Memberships window, select the appropriate group for the user from the window on the right side of the screen, and move the group to the left window.

You can control access permissions for each group.

  1. Click OK to exit the Group Memberships window.

  2. At the New User window, click Add.

  3. Exit the User Manager screen.

Configuring Dial-Out Alert Notification on Management Stations Running Windows 2000

To configure your Windows 2000 management station so that the DRAC III can establish a connection and log an alert, you must add a new local user. If the system is part of a domain, performing the procedure to add a user gives an existing domain user permission to use the system.

To add a new local user, perform the following steps:

  1. At the management station, click the Start button, point to Settings® Control Panel® Users and Passwords.

NOTE: You must be logged on as an administrator to access this setting.
  1. From the Users and Passwords window, click the Advanced tab, and then click Advanced.

  2. Under Local Users and Groups, click Users, and then click Action.

  3. Click New User.

  4. In the New User window, type in a Username, Password, and Confirm Password.

  5. Make sure the User must change password at next login check box is not selected.

  6. Select the Password Never Expires check box.

  7. Click Create to create the new user.

  8. Click Close.


Configuring the RAC Network Settings Using the Option ROM

The RAC contains an integrated 10Base-T/100Base-T Ethernet NIC and supports TCP/IP. The NIC has a default address of 192.168.20.1 and a default gateway of 192.168.20.1.

It is possible to configure a limited number of RAC network settings using the RAC Option ROM utility.

To access the Option ROM utility, press <Ctrl><D> during the managed system's boot within 5 seconds of the time the RAC banner, firmware version, and current NIC IP address are displayed. The Setup screen appears. Below the screen title is the Network Interface Properties menu.

This menu enables you to use a set of one-key-stroke menu options to select and change various parameters in the RAC NIC properties. The menu selections are not case sensitive.

Option Categories

The following is a list of the available option categories available through the Option ROM utility, including the options within each category.

NOTE: When modifying any of the following options, you can use the <Esc> key while entering the value to avoid modifying the current value. If you press <option edit> and it toggles a setting (changes the setting between two and only two possible values), press that key again to change the value back to the original. <Esc> cannot undo a modification after a new value has been entered. <Esc> has no effect on toggle options.
NOTE: If DHCP is enabled on the card and something is wrong with the DHCP system, the category displays Unavailable for each option, and the following message blinks below the option labels:

Waiting for response from DHCP Server

NOTE: If the RAC is configured to the same IP address as another NIC on the same network, an IP address conflict occurs. The RAC stops responding to network commands until the IP address is changed on the RAC. If the IP address conflict is resolved by changing the address of the other NIC, the RAC must be reset.

After you have made the changes you want, you can press <R> to save the changes and reboot the RAC, or you can press <Esc> to cancel all changes and exit the setup menu. If you decide to save your changes, the following message appears:

IMPORTANT: In order for your changes to take effect, they need to be saved and the card needs to be reset. That should take about 25 seconds. Your computer will then continue booting normally.

Would you like to save the changes and reset the card now (<Y> or <N>)?

Press <Y> to save the changes or <N> to return to the setup menu.


Configuring a Web Browser to Display the Remote Access Interface

If connecting to the RAC Web-based remote access interface from a client system which connects to the Internet through a proxy server, you need to configure the Web browser to connect properly to the Web-based interface. The following sections provide configuration instructions for both browsers supported by the RAC: Microsoft Internet Explorer 5.x or later, and Netscape Navigator 6.x or later.

Configuring Internet Explorer 5.x or Later

  1. From the Internet Explorer main window, click Tools, and then click Internet Options.

  2. From the Internet Options window, click the Connections tab.

  3. Under Local Area Network (LAN) settings, click LAN Settings.

  4. If the Use a proxy server box is checked, check the Bypass proxy server for local addresses box.

  5. Click OK twice.

Configuring Netscape Navigator 6.x or Later

  1. From the Netscape Navigator main window, click Edit, and then click Preferences.

  2. From the Preferences window, click the Advanced category arrow.

  3. Select the subcategory Proxies.

  4. If Manual proxy configuration is enabled, append the text localhost to the text in the No proxy for field.

  5. Verify that entries in this text box are separated by commas.


RAC Software Basics for Red Hat Linux

The following list describes basic software information for RAC with Red Hat Linux:

service racser status

service racsrvc status

service racser <action>

where <action> is start, stop, status, load, or unload.

man <service>

where <service> is racser, racvnc, or racsrvc.

NOTE: All three services (racser, racsrvc, and racvnc) start automatically when they are installed and when the system is booted. These services stop automatically when they are uninstalled or when the system is shut down.

rpm -q <package_name>

rpm -ql <package_name>

rpm -e <package_name>

RAC Support Under Red Hat Linux

RACs are supported on precompiled kernels that are a part of the Red Hat Linux 7.1 or later distribution. RACs are not supported on recompiled kernels with other configuration options (for example, kernels configured for performance-tuning purposes).

NOTICE: Red Hat Linux may fail to load when started on recompiled kernels. If this situation occurs, you must either restore the kernel and modules from backup, or you must reinstall the kernel from the Red Hat RPM packages.


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