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About Your System

Dell™ PowerEdge™ 1950 Systems Hardware Owner's Manual

  Other Information You May Need

  Accessing System Features During Startup

  Front-Panel Features and Indicators

  Back-Panel Features and Indicators

  Power Indicator Codes

  NIC Indicator Codes

  LCD Status Messages

  System Messages

  Warning Messages

  Diagnostics Messages

  Alert Messages


This section describes the physical, firmware, and software interface features that provide and ensure the essential functioning of your system. The physical connectors on your system's front and back panels provide convenient connectivity and system expansion capability. The system firmware, applications, and operating systems monitor the system and component status and alert you when a problem arises. System conditions can be reported by any of the following:

This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.


Other Information You May Need

CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty information may be included within this document or as a separate document.
NOTE: Always check for updates on support.dell.com and read the updates first because they often supersede information in other documents.

Accessing System Features During Startup

Table 1-1 describes keystrokes that may be entered during startup to access system features. If your operating system begins to load before you enter the keystroke, allow the system to finish booting, and then restart your system and try again.

Table 1-1. Keystrokes for Accessing System Features 

Keystroke

Description

<F2>

Enters the System Setup program. See Using the System Setup Program.

<F10>

Enters the System Diagnostics program. See Running the System Diagnostics.

<Ctrl+E>

Enters the Baseboard Management Controller (BMC) Management Utility, which allows access to the system event log (SEL). See the BMC User's Guide for more information on setup and use of BMC.

<Ctrl+C>

Enters the SAS Configuration Utility. See your SAS adapter User's Guide for more information.

<Ctrl+R>

Enters the RAID configuration utility, which allows you to configure an optional RAID card. For more information, see the documentation for your RAID card.

<Ctrl+S>

Option is displayed only if you have PXE support enabled through the System Setup Program (see Integrated Devices Screen). This keystroke allows you to configure NIC settings for PXE boot. For more information, see the documentation for your integrated NIC.

<Ctrl+D>

If you have the optional Dell Remote Access Controller (DRAC) installed, this keystroke allows access to selected DRAC configuration settings. See the DRAC User's Guide for more information on setup and use of DRAC.


Front-Panel Features and Indicators

Figure 1-1 shows the controls, indicators, and connectors located behind the optional rack bezel on the system's front panel.

Figure 1-1. Front-Panel Features and Indicators

Table 1-2. Front-Panel LED Indicators, Buttons, and Connectors 

Item

Indicator, Button, or Connector

Icon

Description

1

Power-on indicator, power button

The power button controls the DC power supply output to the system.

NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.

2

NMI button

Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip.

Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.

3

System identification button

The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the blue system status indicator on the front and back blinks until one of the buttons is pushed again.

4

LCD display

 

Provides system ID, status information, and system error messages.

The LCD display lights during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system.

The LCD display lights amber when the system needs attention due to a problem with power supplies, fans, system temperature, or hard drives.

NOTE: If the system is connected to AC power and an error has been detected, the LCD display lights amber regardless of whether the system has been powered on.

5

USB connectors (2)



Connects USB 2.0-compliant devices to the system.

6

Video connector

Connects a monitor to the system.

 

7

Hard drives (optional)

 

Four 2.5" drives or two 3.5" drives (shown in figure).

8

Optical drive (optional)

 

One optional slimline optical drive

NOTE: DVD devices are data only.

Hard-Drive Indicator Codes

If your hard drives are configured with the optional SAS RAID daughter card, two indicators on each of the hard-drive carriers provide information on the status of the hard drives. See Figure 1-2 and Table 1-3. The SAS backplane firmware controls the drive power-on/fault indicator.

Figure 1-2. Hard-Drive Indicators

1

drive-status indicator (green and amber)

2

green drive-activity indicator

Table 1-3 lists the drive indicator patterns. Different patterns are displayed as drive events occur in the system. For example, if a hard-drive fails, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern.

NOTE: For non-RAID configurations, only the drive-activity indicator is active. The drive-status indicator is off.

Table 1-3. Hard-Drive Indicator Patterns for RAID 

Condition

Drive-Status Indicator Pattern

Identify drive/preparing for removal

Blinks green two times per second.

Drive ready for insertion or removal

Off

Drive predicted failure

Blinks green, amber, and off.

Drive failed

Blinks amber four times per second.

Drive rebuilding

Blinks green slowly.

Drive online

Steady green.

Rebuild aborted

Blinks green three seconds, amber three seconds, and off six seconds.


Back-Panel Features and Indicators

Figure 1-3 shows the controls, indicators, and connectors located on the system's back panel.

Figure 1-3. Back-Panel Features and Indicators

1

remote access controller (optional)

2

serial connector

3

video connector

4

USB connectors (2)

5

NIC1 connector

6

NIC2 connector

7

power supply 1

8

power supply 2 (optional)

9

system status indicator

10

system identification button

11

system status indicator connector

12

left PCI expansion slot (slot 2)

13

center PCI expansion slot (slot 1)

 

 

 

 

Connecting External Devices

When connecting external devices to your system, follow these guidelines:

For information about individual connectors, see Jumpers and Connectors. For information about enabling, disabling, and configuring I/O ports and connectors, see Using the System Setup Program.


Power Indicator Codes

The power button on the front panel controls the power input to the system's power supplies. The power indicator can provide information on power status (see Figure 1-1). Table 1-4 lists the power button indicator codes.

Table 1-4. Power Button Indicators

Indicator

Function

On

Indicates that power is supplied to the system and the system is operational.

Off

Indicates that no power is supplied to the system.

The indicators on the power supplies show whether power is present or whether a power fault has occurred (see Figure 1-4).

Table 1-5. Power Supply Indicators 

Indicator

Function

Power supply status

Green indicates that the power supply is operational.

Power supply fault

Amber indicates a problem with the power supply.

AC line status

Green indicates that a valid AC source is connected to the power supply.

Figure 1-4. Power Supply Indicators

1

power supply status indicator

2

power supply fault indicator

3

AC line status indicator


NIC Indicator Codes

Each NIC on the back panel has an indicator that provides information on network activity and link status. See Figure 1-5. Table 1-6 lists the NIC indicator codes.

Figure 1-5. NIC Indicators

1

link indicator

2

activity indicator

Table 1-6. NIC Indicator Codes

Indicator

Indicator Code

Link and activity indicators are off

The NIC is not connected to the network.

Link indicator is green

The NIC is connected to a valid link partner on the network.

Activity indicator is amber blinking

Network data is being sent or received.


LCD Status Messages

The system's control panel LCD provides status messages to signify when the system is operating correctly or when the system needs attention.

The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition. The LCD scrolls a message that includes a status code followed by descriptive text. Table 1-7 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code appears on the LCD. Record the code, then see Getting Help.

Table 1-7. LCD Status Messages 

Code

Text

Causes

Corrective Actions

N/A

SYSTEM NAME

A 62-character string that can be defined by the user in the System Setup program.

The SYSTEM NAME displays under the following conditions:

  • The system is powered on.
  • The power is off and active POST errors are displayed.

This message is for information only.

You can change the system string in the System Setup program. See Using the System Setup Program.

E1000

FAILSAFE, Call Support

 

See Getting Help.

E1114

Temp Ambient

Ambient system temperature is out of acceptable range.

See Troubleshooting System Cooling Problems.

E1116

Temp Memory

Memory has exceeded acceptable temperature and has been disabled to prevent damage to the components.

See Troubleshooting System Cooling Problems.

E12nn

xx PwrGd

Specified voltage regulator has failed.

See Getting Help.

E1210

CMOS Batt

CMOS battery is missing, or the voltage is out of acceptable range.

See Troubleshooting the System Battery.

E1211

ROMB Batt

RAID battery is either missing, bad, or unable to recharge due to thermal issues.

Reseat the RAID battery connector. See RAID Battery, and Troubleshooting System Cooling Problems.

E1229

CPU # VCORE

Processor # VCORE voltage regulator has failed.

See Getting Help.

E1310

RPM Fan ##

RPM of specified cooling fan is out of acceptable operating range.

See Troubleshooting System Cooling Problems.

E1311

RPM Fan Mod #x

RPM of fan x in the # module is out of acceptable operating range.

See Troubleshooting System Cooling Problems.

E1313

Fan Redundancy

The system is no longer fan-redundant. Another fan failure will put the system at risk of over-heating.

Check control panel LCD for additional scrolling messages. See Troubleshooting System Cooling Problems.

E1410

CPU # IERR

Specified microprocessor is reporting an internal error.

See your system's "Information Update Tech Sheet" located on support.dell.com for the most current system information. If the problem persists, see Getting Help.

E1414

CPU # Thermtrip

Specified microprocessor is out of acceptable temperature range and has halted operation.

See Troubleshooting System Cooling Problems. If the problem persists, ensure that the microprocessor heat sinks are properly installed. See Troubleshooting the Microprocessors.

NOTE: The LCD continues to display this message until the system's power cord is disconnected and reconnected to the AC power source, or the SEL is cleared using either Server Assistant or the BMC Management Utility. See the Dell OpenManage Baseboard Management Controller User's Guide for information about these utilities.

E1418

CPU # Presence

Specified processor is missing or bad, and the system is in an unsupported configuration.

See Troubleshooting the Microprocessors.

E141C

CPU Mismatch

Processors are in a configuration unsupported by Dell.

See System Memory. Ensure that your processors match and conform to the type described in the Microprocessor Technical Specifications outlined in your system's Getting Started Guide.

E141F

CPU Protocol

The system BIOS has reported a processor protocol error.

See Getting Help.

E1420

CPU Bus PERR

The system BIOS has reported a processor bus parity error.

See Getting Help.

E1421

CPU Init

The system BIOS has reported a processor initialization error.

See Getting Help.

E1422

CPU Machine Chk

The system BIOS has reported a machine check error.

See Getting Help.

E1610

PS # Missing

No power is available from the specified power supply; specified power supply is improperly installed or faulty.

See Troubleshooting Power Supplies.

E1614

PS # Status

No power is available from the specified power supply; specified power supply is improperly installed or faulty.

See Troubleshooting Power Supplies.

E1618

PS # Predictive

Power supply voltage is out of acceptable range; specified power supply is improperly installed or faulty.

See Troubleshooting Power Supplies.

E161C

PS # Input Lost

Power source for specified power supply is unavailable, or out of acceptable range.

Check the AC power source for the specified power supply. If the problem persists, see Troubleshooting Power Supplies.

E1620

PS # Input Range

Power source for specified power supply is unavailable, or out of acceptable range.

Check the AC power source for the specified power supply. If the problem persists, see Troubleshooting Power Supplies.

E1624

PS Redundancy

The power supply subsystem is no longer redundant. If the last supply fails, the system will go down.

See Troubleshooting Power Supplies.

E1710

I/O Channel Chk

The system BIOS has reported an I/O channel check.

See Getting Help.

E1711

PCI PERR B## D## F##

 

 

PCI PERR Slot #

The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCI parity error on a component that resides in the specified PCI slot.

Remove and reseat the PCI expansion cards. If the problem persists, see Troubleshooting Expansion Cards.

If the problem persists, the riser card or system board is faulty. See Getting Help.

E1712

PCI SERR B## D## F##

 

 

PCI SERR Slot #

The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCI system error on a component that resides in the specified slot.

Remove and reseat the PCI expansion cards. If the problem persists, see Getting Help.

If the problem persists, the riser card or system board is faulty. See Getting Help.

E1714

Unknown Err

The system BIOS has determined that there has been an error in the system, but is unable to determine its origin.

See Getting Help.

E171F

PCIE Fatal Err B## D## F##

 

 

PCIE Fatal Err Slot #

The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##.

The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot.

Remove and reseat the PCI expansion cards. If the problem persists, see Troubleshooting Expansion Cards.

If the problem persists, the riser card or system board is faulty. See Getting Help.

 

E1810

HDD ## Fault

The SAS subsystem has determined that hard drive ## has experienced a fault.

See Troubleshooting a Hard Drive.

E1811

HDD ## Rbld Abrt

The specified hard drive has experienced a rebuild abort.

See Troubleshooting a Hard Drive. If the problem persists, see your RAID documentation.

E1812

HDD ## Removed

The specified hard drive has been removed from the system.

Information only.

E1913

CPU & Firmware Mismatch

The BMC firmware does not support the CPU.

Update to the latest BMC firmware. See the BMC User's Guide for more information on setup and use of BMC.

E1A14

SAS Cable A

SAS cable A is missing or bad.

Reseat the cable. If the problem persists, replace the cable. See SAS Controller Daughter Card.

E1A15

SAS Cable B

SAS cable B is missing or bad.

Reseat the cable. If the problem persists, replace the cable. See SAS Controller Daughter Card.

E1A17

Pwr Cable FB

Flex bay power cable is missing or bad.

Reseat the cable. If the problem persists, replace the cable. See SAS Controller Daughter Card.

E1A18

PDB Ctrl Cable

Flex bay control signals cable is missing or bad.

Reseat the cable. If the problem persists, replace the cable. See SAS Controller Daughter Card.

E2010

No Memory

No memory is installed in the system.

Install memory. See Installing Memory Modules.

E2011

Mem Config Err

Memory detected, but is not configurable. Error detected during memory configuration.

See Troubleshooting System Memory.

E2012

Unusable Memory

Memory is configured, but not usable. Memory subsystem failure.

See Troubleshooting System Memory.

E2013

Shadow BIOS Fail

The system BIOS failed to copy its flash image into memory.

See Troubleshooting System Memory.

E2014

CMOS Fail

CMOS failure. CMOS RAM not functioning properly.

See Getting Help.

E2015

DMA Controller

DMA controller failure.

See Getting Help.

E2016

Int Controller

Interrupt controller failure.

See Getting Help.

E2017

Timer Fail

Timer refresh failure.

See Getting Help.

E2018

Prog Timer

Programmable interval timer error.

See Getting Help.

E2019

Parity Error

Parity error.

See Getting Help.

E201A

SIO Err

SIO failure.

See Getting Help.

E201B

Kybd Controller

Keyboard controller failure.

See Getting Help.

E201C

SMI Init

System management interrupt (SMI) initialization failure.

See Getting Help.

E201D

Shutdown Test

BIOS shutdown test failure.

See Getting Help.

E201E

POST Mem Test

BIOS POST memory test failure.

See Troubleshooting System Memory. If the problem persists, see Getting Help.

E201F

DRAC Config

Dell remote access controller (DRAC) configuration failure.

Check for specific error messages.

Ensure that DRAC cables and connectors are properly seated. If the problem persists, see your DRAC documentation.

E2020

CPU Config

CPU configuration failure.

Check for specific error messages.

E2021

Memory Population

Incorrect memory configuration. Memory population order incorrect.

Check for specific error messages. See Troubleshooting System Memory.

E2022

POST Fail

General failure after video.

Check for specific error messages.

E2110

MBE Crd # DIMM ## & ##

One of the DIMMs in the set implicated by "## & ##" has had a memory multi-bit error (MBE). If no memory card is present, the "Crd #" string is left out of the message.

See Troubleshooting System Memory.

E2111

SBE Log Disable Crd # DIMM ##

The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. "##" represents the DIMM implicated by the BIOS. If no memory riser card is present, the "Crd #" string is left out of the message.

See Troubleshooting System Memory.

E2112

Mem Spare Crd # DIMM ##

The system BIOS has spared the memory because it has determined that the memory had too many errors. "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message.

See Troubleshooting System Memory.

E2113

Mem Mirror Crd # DIMM ## & ##

The system BIOS has disabled memory mirroring because it has determined that one half of the mirror has had too many errors. "## & ##" represents the DIMM pair implicated by the BIOS. If no memory card is present, the "Crd #" string is left out of the message.

See Troubleshooting System Memory.

E2118

Fatal NB Mem CRC

One of the connections in the FBD memory subsystem link on the Northbound side has failed.

See Troubleshooting System Memory.

E2119

Fatal SB Mem CRC

One of the connections in the FBD memory subsystem link on the Southbound side has failed.

See Troubleshooting System Memory.

I1910

Intrusion

System cover has been removed.

Information only.

I1911

>3 ERRs Chk Log

LCD overflow message.

A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message.

Check the SEL for details on the events.

I1912

SEL Full

System Event Log is full of events, and is unable to log any more events.

Clear the log by deleting event entries.

W1228

ROMB Batt < 24hr

Warns predictively that the RAID battery has less than 24 hours of charge left.

Replace RAID battery. See RAID Battery.

NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary.

Solving Problems Described by LCD Status Messages

The code and text on the LCD can often specify a very precise fault condition that is easily corrected. For example, if the code E1418  CPU_1_Presence appears, you know that a microprocessor is not installed in socket 1.

In contrast, you might be able to determine the problem if multiple related errors occur. For example, if you receive a series of messages indicating multiple voltage faults, you might determine that the problem is a failing power supply.

Removing LCD Status Messages

For faults associated with sensors, such as temperature, voltage, fans, and so on, the LCD message is automatically removed when that sensor returns to a normal state. For example, if temperature for a component goes out of range, the LCD displays the fault; when the temperature returns to the acceptable range, the message is removed from the LCD. For other faults, you must take action to remove the message from the display:

Any of these actions will remove fault messages, and return the status indicators and LCD colors to the normal state. Messages will reappear under the following conditions:


System Messages

System messages appear on the screen to notify you of a possible problem with the system. Table 1-8 lists the system messages that can occur and the probable cause and corrective action for each message.

NOTE: If you receive a system message that is not listed in Table 1-8, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Table 1-8. System Messages 

Message

Causes

Corrective Actions

Alert! Redundant memory disabled! Memory configuration does not support redundant memory.

Installed memory modules are not the same type and size; faulty memory module(s).

Ensure that all memory modules are of the same type and size and that they are properly installed. If the problem persists, see Troubleshooting System Memory.

Attempting to update Remote Configuration. Please wait...

Remote Configuration request has been detected and is being processed.

Wait until the process is complete.

BIOS Update Attempt Failed!

Remote BIOS update attempt failed.

Retry the BIOS update. If the problem persists, see Getting Help.

Caution! NVRAM_CLR jumper is installed on system board.

NVRAM_CLR jumper is installed. CMOS has been cleared.

Remove NVRAM_CLR jumper. See Figure 6-1 for jumper location.

CPUs with different cache sizes detected!

Microprocessors with different cache sizes are installed.

Ensure that all microprocessors have the same cache size and that they are properly installed. See Processors.

Decreasing available memory

Faulty or improperly installed memory modules.

See Troubleshooting System Memory.

DIMM pairs must be matched in size, speed, and technology. The following DIMM pair is mismatched: DIMM x and DIMM y.

Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s).

Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See System Memory. If the problem persists, see Troubleshooting System Memory.

DIMMs must be populated in sequential order beginning with slot 1. The following DIMM is electrically isolated: DIMM x.

The specified DIMM is inaccessible to the system due to its location. DIMMs must be populated in sequential order, beginning with slot 1.

Populate 2, 4, 8, or 12 DIMMs sequentially beginning with slot 1. See System Memory.

DIMMs should be installed in pairs. Pairs must be matched in size, speed, and technology.

Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s). The system will operate in a degraded mode with reduced ECC protection. Only memory installed in channel 0 will be accessible.

Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See System Memory. If the problem persists, see Troubleshooting System Memory.

Dual-rank DIMM paired with Single-rank DIMM - The following DIMM/rank has been disabled by BIOS: DIMM x Rank y

Mismatched DIMMs installed; faulty memory module(s). The system has detected a dual-rank DIMM paired with a single-rank DIMM. The second rank of the dual-rank DIMM will be disabled.

Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See System Memory. If the problem persists, see Troubleshooting System Memory.

Error: Incorrect memory configuration. DIMMs must be installed in pairs of matched memory size, speed, and technology.

Mismatched or unmatched DIMMs installed; faulty or improperly seated memory module(s).

Ensure that all pairs of memory modules are of the same type and size and that they are properly installed. See System Memory. If the problem persists, see Troubleshooting System Memory.

Error: Memory failure detected. Memory size reduced. Replace the faulty DIMM as soon as possible.

Faulty or improperly seated memory module(s).

See Troubleshooting System Memory.

!!*** Error: Remote Access Controller initialization failure*** RAC virtual USB devices may not be available...

Remote Access Controller initialization failure.

Ensure that the Remote Access Controller is properly installed. See RAC Card.

FBD training error: The following branch has been disabled: Branch x

The specified branch (channel pair) contains DIMMs that are incompatible with each other.

Ensure that only Dell-qualified memory is used. Dell recommends purchasing memory upgrade kits directly from www.dell.com or your Dell sales agent to ensure compatibility.

Gate A20 failure

Faulty keyboard controller; faulty system board.

See Getting Help.

General failure

The operating system is unable to carry out the command.

This message is usually followed by specific information. Note the information, and take the appropriate action to resolve the problem.

Invalid NVRAM configuration, Resource Re-allocated

System detected and corrected a resource conflict.

No action is required.

Keyboard Controller failure

Faulty keyboard controller; faulty system board

See Getting Help.

Manufacturing mode detected

System is in manufacturing mode.

Reboot to take the system out of manufacturing mode.

MEMBIST failure - The following DIMM/rank has been disabled by BIOS: DIMM x Rank y

Faulty memory module(s).

 

See Troubleshooting System Memory.

Memory address line failure at address, read value expecting value

Faulty or improperly installed memory modules.

See Troubleshooting System Memory.

Memory double word logic failure at address, read value expecting value

Memory odd/even logic failure at address, read value expecting value

Memory write/read failure at address, read value expecting value

Memory tests terminated by keystroke.

POST memory test terminated by pressing the spacebar.

Information only.

No boot device available

Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no boot disk in drive A.

Use a CD or hard drive. If the problem persists, see Troubleshooting an Optical Drive and Troubleshooting a Hard Drive. See Using the System Setup Program for information on setting the order of boot devices.

No boot sector on hard drive

Incorrect configuration settings in System Setup program, or no operating system on hard drive.

Check the hard-drive configuration settings in the System Setup program. See Using the System Setup Program. If necessary, install the operating system on your hard drive. See your operating system documentation.

No timer tick interrupt

Faulty system board.

See "Getting Help."

Northbound merge error - The following DIMM has been disabled by BIOS: DIMM x

The specified DIMM was unable to establish a successful data link with the memory controller.

 

See Troubleshooting System Memory.

PCIe Degraded Link Width Error: Embedded Bus#nn/Dev#nn/Funcn

Expected Link Width is n

Actual Link Width is n

Faulty or improperly installed PCIe card in the specified slot.

Reseat the PCIe card in the specified slot number. See Expansion-Card Riser. If the problem persists, see Getting Help.

PCIe Degraded Link Width Error: Slot n

Expected Link Width is n

Actual Link Width is n

Faulty or improperly installed PCIe card in the specified slot.

Reseat the PCIe card in the specified slot number. See Expansion-Card Riser. If the problem persists, see Getting Help.

PCIe Training Error: Embedded Bus#nn/Dev#nn/Funcn

PCIe Training Error: Slot n

Faulty or improperly installed PCIe card in the specified slot.

Reseat the PCIe card in the specified slot number. See Expansion-Card Riser. If the problem persists, see Getting Help.

PCI BIOS failed to install

PCI device BIOS (Option ROM) checksum failure is detected during shadowing.

Loose cables to expansion card(s); faulty or improperly installed expansion card(s).

Reseat the expansion card(s). Ensure that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see Troubleshooting Expansion Cards.

Plug & Play Configuration Error

Error encountered in initializing PCI device; faulty system board.

Install the NVRAM_CLR jumper and reboot the system. See Figure 6-1 for jumper location. If the problem persists, see Troubleshooting Expansion Cards.

Read fault

Requested sector not found

The operating system cannot read from the diskette or hard drive, the system could not find a particular sector on the disk, or the requested sector is defective.

Replace the diskette. Ensure that the diskette and hard drive cables are properly connected. See Troubleshooting Expansion Cards, or Troubleshooting a Hard Drive for the appropriate drive(s) installed in your system.

Remote configuration update attempt failed

System unable to process Remote Configuration request.

Retry Remote Configuration.

ROM bad checksum = address

Expansion card improperly installed or faulty.

Reseat the expansion card(s). Ensure that all appropriate cables are securely connected to the expansion card(s). If the problem persists, see Troubleshooting Expansion Cards.

Sector not found

Seek error

Faulty diskette or hard drive.

See Troubleshooting a Hard Drive for the appropriate drive(s) installed in your system.

Seek operation failed

Shutdown failure

Shutdown test failure.

See Troubleshooting System Memory.

The amount of system memory has changed

Memory has been added or removed or a memory module may be faulty.

If memory has been added or removed, this message is informative and can be ignored. If memory has not been added or removed, check the SEL to determine if single-bit or multi-bit errors were detected and replace the faulty memory module. See Troubleshooting System Memory.

Time-of-day clock stopped

Faulty battery or faulty chip.

See Troubleshooting the System Battery.

The following DIMM pair is not compatible with the memory controller: DIMM x and DIMM y

The specified DIMM(s) are incompatible with the system.

Ensure that only Dell-qualified memory is used. Dell recommends purchasing memory upgrade kits directly from www.dell.com or your Dell sales agent to ensure compatibility.

The following DIMMs are not compatible: DIMM x and DIMM y

The specified DIMM(s) are incompatible with the system.

Ensure that only ECC FBD1 memory is used. Dell recommends purchasing memory upgrade kits directly from www.dell.com or your Dell sales agent to ensure compatibility.

Time-of-day not set - please run SETUP program

Incorrect Time or Date settings; faulty system battery.

Check the Time and Date settings. See Using the System Setup Program. If the problem persists, replace the system battery. See System Battery.

Timer chip counter 2 failed

Faulty system board.

See Getting Help.

Unsupported CPU combination

Microprocessor(s) is not supported by the system.

Install a supported microprocessor or microprocessor combination. See Processors.

Unsupported CPU stepping detected

Utility partition not available

The <F10> key was pressed during POST, but no utility partition exists on the boot hard drive.

Create a utility partition on the boot hard drive. See the CDs that came with your system.


Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information, see the documentation that accompanied the operating system or application.

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist in Getting Help, and then follow the instructions in that section for obtaining technical assistance.


Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.


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