Indicators, Messages, and Codes

Dell™ PowerEdge™ 2800 Systems Installation and Troubleshooting Guide

Front-Panel Indicators and Features

Back-Panel Features and Indicators

SCSI Hard-Drive Indicator Codes

Power Indicator Codes

Baseboard Management Controller Messages

The system, applications, and operating systems can identify problems and alert you to them. Any of the following can indicate when the system is not operating properly:

System indicators
System messages
Beep codes
Warning messages
Diagnostics messages
Alert messages

This section describes each type of message, lists the possible causes, and provides steps to resolve any problems indicated by a message. The system indicators and features are illustrated in this section.

Front-Panel Indicators and Features

System Status Indicators

The system front panel incorporates blue and amber system status indicators. The blue indicator lights up when the system is operating correctly. The amber indicator lights up when the system needs attention due to a problem with power supplies, fans, system temperature, or hard drives.

Table 2-1 lists the system's indicator patterns. Different patterns are displayed as events occur in the system.

Table 2-1. System Status Indicator Patterns

Blue indicator	Amber indicator	Description
Off	Off	Power is not available to the system.
Off	Blinking	The system has detected an error. See "System Messages" and "Troubleshooting Your System" for more information.
On	Off	Power is on, and the system is operational.
Blinking	Off	The indicator has been activated through system management software or the system identification button to identify the system in a rack.
NOTE: While the system is being identified, the blue indicator blinks even though an error has been detected. After the system is identified, the blue indicator stops blinking and the amber indicator resumes blinking.

Figure 2-1 shows the controls, indicators, and connectors located behind the optional bezel on the system's front panel. Table 2-2 describes the front-panel features.

Figure 2-1. Front-Panel Features and Indicators

Table 2-2. Front-Panel LED Indicators, Buttons, and Connectors

Indicator, Button, or Connector	Icon	Description
Blue system status indicator		Does not operate when the bezel is removed. The LCD display indicates the status.
Amber system status indicator		Does not operate when the bezel is removed. The LCD display indicates the status.
LCD display		Provides system ID, status information, and system error messages. The LCD display lights blue during normal system operation. Both the systems management software and the identification buttons located on the front and back of the system can cause the LCD to flash blue to identify a particular system. The LCD display lights amber when the system needs attention due to a problem with power supplies, fans, system temperature, or hard drives. NOTE: If the system is connected to AC power and an error has been detected, the LCD display flashes amber regardless of whether the system has been powered on.
Power-on indicator, power button		The power-on indicator lights when the system power is on. The power-on indicator blinks when power is available to the system, but the system is not powered on. The power button controls the DC power supply output to the system. NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPI-compliant operating system, the power is turned off immediately after the power button is pressed.
System identification button		The identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the blue system status indicator on the front and back blinks until one of the buttons is pushed again.
USB connectors		Connects USB 2.0-compliant devices to the system.
NMI button		Used to troubleshoot software and device driver errors when using certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system's documentation.
Video connector		Connects a monitor to the system.

Back-Panel Features and Indicators

Figure 2-2 shows the controls, indicators, and connectors located on the system's back panel.

NOTE: Connect the power cable to connector PS1 if your system only has one power supply. See Figure 2-2.

Figure 2-2. Back-Panel Features and Indicators

SCSI Hard-Drive Indicator Codes

If RAID is activated, two indicators on each of the hard-drive carriers provide information on the status of the SCSI hard drives. RAID can be enabled either by activating the system's integrated RAID controller or by using a RAID expansion card connected to the backplane. See Figure 2-3 and Table 2-3. The SCSI backplane firmware controls the drive power-on/fault indicator.

Figure 2-3. SCSI Hard-Drive Indicators

Table 2-3 lists the drive indicator patterns. Different patterns are displayed as drive events occur in the system. For example, if a hard drive fails, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern.

NOTE: If a RAID controller is not installed, only the "drive online" indicator pattern appears. The drive-activity indicator also blinks when the drive is being accessed.

Table 2-3. Hard-Drive Indicator Patterns

Condition	Indicator Pattern
Identify drive	The green power-on/fault indicator blinks four times per second.
Drive being prepared for removal	The green power-on/fault indicator blinks two times per second.
Drive ready for insertion or removal	Both drive indicators are off.
Drive being prepared for operation	The green power-on/fault indicator is on.
Drive predicted failure	The power-on/fault indicator slowly blinks green, amber, and off.
Drive failed	The amber power-on/fault indicator blinks four times per second.
Drive rebuilding	The green power-on/fault indicator blinks slowly.
Drive online	The green power-on/fault indicator is on.

Power Indicator Codes

The power button on the front panel controls the power input to the system's power supplies. The power indicator can provide information on power status (see Figure 2-1). Table 2-4 lists the power button indicator codes.

Table 2-4. Power Button Indicators

Indicator	Function
On	Indicates that power is supplied to the system and the system is operational.
Off	Indicates that no power is supplied to the system.
Blinking	Indicates that power is supplied to the system, but the system is in a standby state. For information on standby states, see your operating system documentation.

The indicators on the optional redundant power supplies show whether power is present or whether a power fault has occurred (see Figure 2-4).

Figure 2-4. Redundant Power Supply Indicators

Table 2-5. Redundant Power Supply Indicators

Indicator	Function
Power supply status	Green indicates that the power supply is operational.
Power supply fault	Amber indicates a problem with the power supply.
AC line status	Green indicates that a valid AC source is connected to the power supply.

NIC Indicator Codes

Figure 2-5. NIC Indicators

Table 2-6. NIC Indicators

Link indicator	Activity indicator	Description
Off	Off	The NIC is not connected to the network or the NIC is disabled in the System Setup screen. See "Using the System Setup Program" in the User's Guide.
Green	Off	Indicates that the network adapter is connected to a valid link partner on the network, but data is not currently being sent or received.
Green	Blinking amber	Indicates that network data is being sent or received.

LCD Status Messages

The system status indictor can signify when the system is operating correctly or when the system needs attention. When the system status indicator signifies an error condition, remove the optional bezel to see further information provided by the status LCD.

The LCD can display two lines of alphanumeric characters. The display codes are presented in two color combinations:

White characters on a blue background — Information only; no action is required.
Amber characters on a black background — The system needs attention.

Table 2-7 lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the system event log (SEL). For information on the SEL and configuring system management settings, see the systems management software documentation.

CAUTION: Only trained service technicians are authorized to remove the system cover and access any of the components inside the system. See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.

Table 2-7. LCD Status Messages

Line 1 Message	Line 2 Message	Causes	Corrective Actions
SYSTEM ID	SYSTEM NAME	SYSTEM ID is a unique name, five characters or less, defined by the user. SYSTEM NAME is a unique name, 16 characters or less, defined by the user. The system ID and name display under the following conditions: The system is powered on. The power is off and active POST errors are displayed.	This message is for information only. You can change the system ID and name in the System Setup program. See your system's User's Guide for instructions.
E0000	OVRFLW CHECK LOG	LCD overflow message. A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message.	Check the SEL for details on the events.
E0119	TEMP AMBIENT	Ambient system temperature is out of acceptable range.	See "Troubleshooting System Cooling Problems" in "Troubleshooting Your System."
E0119	TEMP BP	Backplane board is out of acceptable temperature range.
E0119	TEMP CPU n	Specified microprocessor is out of acceptable temperature range.	See "Troubleshooting System Cooling Problems" in "Troubleshooting Your System." If the problem persists, ensure that the microprocessor heat sinks are properly installed (see "Replacing a Processor" in "Installing System Components").
E0119	TEMP SYSTEM	System board is out of acceptable temperature range.	See "Troubleshooting System Cooling Problems" in "Troubleshooting Your System."
E0212	VOLT 3.3	System power supply is out of acceptable voltage range; faulty or improperly installed power supply.	See "Troubleshooting Redundant Power Supplies" in "Troubleshooting Your System."
E0212	VOLT 5
E0212	VOLT 12
E0212	VOLT BATT	Faulty battery; faulty system board.	See "Troubleshooting the System Battery" in "Troubleshooting Your System."
E0212	VOLT BP 12	Backplane board is out of acceptable voltage range.	See "Troubleshooting Redundant Power Supplies" in "Troubleshooting Your System."
E0212	VOLT BP 3.3
E0212	VOLT BP 5
E0212	VOLT CPU VRM	Microprocessor VRM voltage is out of acceptable range; faulty or improperly installed microprocessor VRM; faulty system board.	This message is not applicable to this system.
E0212	VOLT NIC 1.8V	Integrated NIC voltage is out of acceptable range; faulty or improperly installed power supply; faulty system board.	See "Troubleshooting Redundant Power Supplies" in "Troubleshooting Your System."
E0212	VOLT NIC 2.5V
E0212	VOLT PLANAR REG	System board is out of acceptable voltage range; faulty or improperly installed system board.
E0276	CPU VRM n	Specified microprocessor VRM is faulty, unsupported, improperly installed, or missing.	These messages are not applicable to this system.
E0276	MISMATCH VRM n
E0280	MISSING VRM n
E0319	PCI OVER CURRENT	Faulty or improperly installed expansion card.	See "Troubleshooting Expansion Cards" in "Troubleshooting Your System."
E0412	RPM FAN n	Specified cooling fan is faulty, improperly installed, or missing.	See "Troubleshooting System Cooling Problems" in "Troubleshooting Your System."
E0780	MISSING CPU 1	Microprocessor is not installed in socket 1.	Install a microprocessor in socket 1 (see "Replacing a Processor" in "Installing System Components"). To identify microprocessor socket 1, see Figure A-3.
E07F0	CPU IERR	Faulty or improperly installed microprocessor.	See "Troubleshooting the Microprocessors" in "Troubleshooting Your System."
E07F1	TEMP CPU n HOT	Specified microprocessor is out of acceptable temperature range and has halted operation.	See "Troubleshooting System Cooling Problems" in "Troubleshooting Your System." If the problem persists, ensure that the microprocessor heat sinks are properly installed (see "Replacing a Processor" in "Installing System Components").
E07F4	POST CACHE	Faulty or improperly installed microprocessor.	See "Troubleshooting the Microprocessors" in "Troubleshooting Your System."
E07F4	POST CPU REG	Faulty or improperly installed microprocessor.
E07F4	POST CPU SMI	SMI handler failed to initialize; faulty system board.	See "Getting Help."
E07FA	TEMP CPU n THERM	Specified microprocessor is out of acceptable temperature range and is operating at a reduced speed, or frequency.	See "Troubleshooting System Cooling Problems" in "Troubleshooting Your System." If the problem persists, ensure that the microprocessor heat sinks are properly installed (see "Replacing a Processor" in "Installing System Components").
E0876	POWER PS n	No power available from the specified power supply; specified power supply is improperly installed or faulty.	See "Troubleshooting Redundant Power Supplies" in "Troubleshooting Your System."
E0880	INSUFFICIENT PS	Insufficient power is being supplied to the system; power supplies are improperly installed, faulty, or missing.	See "Troubleshooting Redundant Power Supplies" in "Troubleshooting Your System."
E0CB2	MEM SPARE ROW	Correctable errors threshold was met in a memory bank: errors were remapped to the spare row.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E0CF1	MBE DIMM Bank n	Memory modules installed in the specified bank are not the same type and size; faulty memory module(s).	Ensure that both memory modules in the bank are the same type and size and that they are properly installed. If the problem persists, see "Troubleshooting System Memory" in "Troubleshooting Your System."
E0CF1	POST MEM 64K	Parity failure in the first 64 KB of main memory.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E0CF1	POST NO MEMORY	Main-memory refresh verification failure.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E0CF5	LOG DISABLE SBE	Multiple single-bit errors on a single memory module.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E0D76	BP DRIVE FAIL n 1x2 DRIVE FAIL n	Faulty or improperly installed hard drive or RAID controller.	See "Troubleshooting SCSI Hard Drives" "Troubleshooting a RAID Controller Card, " and "Troubleshooting the Integrated RAID Controller" in "Troubleshooting Your System."
E0F04	POST CMOS	CMOS write/read failure; faulty system board.	See "Getting Help."
E0F04	POST CPU SPEED	Microprocessor speed control sequence failure.	See "Getting Help."
E0F04	POST DMA INIT	DMA initialization failure; DMA page register write/read failure.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E0F04	POST DMA REG	Faulty system board.	See "Getting Help."
E0F04	POST KYB CNTRL	Faulty keyboard controller; faulty system board.	See "Getting Help."
E0F04	POST MEM RFSH	Main-memory refresh verification failure.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E0F04	POST PIC REG	Master or slave PIC register test failure.	See "Getting Help."
E0F04	POST SHADOW	BIOS-shadowing failure.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E0F04	POST SHD TEST	Shutdown test failure.
E0F04	POST SIO	Super I/O chip failure; faulty system board.	See "Getting Help."
E0F04	POST TIMER	Programmable interval timer test failure; faulty system board.	See "Getting Help."
E0F0B	POST ROM CHKSUM	Faulty or improperly installed expansion card.	See "Troubleshooting Expansion Cards" in "Troubleshooting Your System."
E0F0C	VID MATCH CPU n	Specified microprocessor is faulty, unsupported, improperly installed, or missing.	See "Troubleshooting the Microprocessors" in "Troubleshooting Your System."
E10F3	LOG DISABLE BIOS	BIOS disabled logging errors.	Check the SEL for details on the errors.
E13F2	IO CHANNEL CHECK	Faulty or improperly installed expansion card; faulty system board.	See "Troubleshooting Expansion Cards" in "Troubleshooting Your System."
E13F4	PCI PARITY
E13F5	PCI SYSTEM
E13F8	CPU BUS INIT	Faulty or improperly installed microprocessor or system board.	See "Troubleshooting the Microprocessors" in "Troubleshooting Your System." If the problem persists, see "Getting Help."
E13F8	CPU BUS PARITY	Faulty system board.	See "Getting Help."
E13F8	CPU MCKERR	Machine check error; faulty or improperly installed microprocessor; faulty system board.	See "Troubleshooting the Microprocessors" in "Troubleshooting Your System."
E13F8	HOST BUS	Faulty system board.	See "Getting Help."
E13F8	HOST TO PCI BUS	Faulty system board.	See "Getting Help."
E13F8	MEM CONTROLLER	Faulty or improperly installed memory module; faulty system board.	See "Troubleshooting System Memory" in "Troubleshooting Your System."
E1580	POWER CONTROL	Faulty system board.	See "Getting Help."
E20F1	OS HANG	Operating system watchdog timer timed out.	Restart your system. If the problem persists, see your operating system documentation.
EB107	MEMORY MIRRORED	Memory mirroring enabled	Information only.
EB107	MEMORY SPARED	Memory spare bank enabled	Information only.
EFFF0	RAC ERROR	Remote access controller firmware failure; faulty system board.	See "Getting Help."
EFFF1	POST ERROR	BIOS error.	Update the BIOS firmware (see "Getting Help").
EFFF2	BP ERROR	Faulty or improperly installed backplane board.	Ensure that the interface cables are securely connected to the backplane board (see "Installing Drives"). If the problem persists, see "Getting Help."
NOTE: For the full name of an abbreviation or acronym used in this table, see the "Glossary" in the User's Guide.

System Messages

System messages appear on the screen during system boot to notify you of a possible problem with the system. Table 2-8 lists the system messages that can occur and the probable cause and corrective action for each message.

NOTE: If you receive a system message that is not listed in Table 2-8, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.

Table 2-8. System Messages

Message	Causes	Corrective Actions
Alert! Redundant memory disabled! Memory configuration does not support redundant memory.	The current memory configuration does not support redundant memory.	Install a memory configuration that supports redundant memory (spare bank feature). See "General Memory Module Installation Guidelines" in "Installing System Components."
		Disable the Redundant Memory option in the System Setup program. See "Using the System Setup Program" in your User's Guide.
Amount of available memory limited to 256MB!	OS Install Mode is enabled in the System Setup program.	Disable OS Install Mode in the System Setup program. See "Using the System Setup Program" in your User's Guide.
Attempting to update Remote Configuration. Please wait....	Remote Configuration is in progress.	Wait until the process is complete.
BIOS Update Attempt Failed	BIOS remote update failed.	Retry update.
Caution! NVRAM_CLR jumper is installed on system board.	NVRAM_CLR jumper is installed.	Remove the NVRAM_CLR jumper. See Figure A-2 for the jumper location.
CD-ROM drive not found	Improperly connected or missing CD drive.	If no optical drive is installed, disable the IDE controller. See "Using the System Setup Program" in the User's Guide. If an optical drive is installed, see "Troubleshooting an Optical Drive" in "Troubleshooting Your System."
CPUs with different cache sizes detected.	Mismatched processors are installed.	Install a correct version of the microprocessor so that both microprocessors have the same cache size. See "Replacing a Processor" in "Installing System Components."
Decreasing available memory	Faulty or improperly installed memory modules.	Ensure that all memory modules are properly installed. See "Troubleshooting System Memory" in "Troubleshooting Your System."
Diskette drive 0 seek failure	Incorrect configuration settings in System Setup program.	Run the System Setup program to correct the settings. See "Using the System Setup Program" in your User's Guide.
Diskette drive 0 seek failure	Faulty or improperly installed diskette, loose diskette drive or optical drive interface cable, or loose power cable.	Replace the diskette. Ensure that the diskette drive and optical drive cables are properly connected. See "Troubleshooting a Diskette Drive," and "Troubleshooting an Optical Drive," in "Troubleshooting Your System."
Diskette read failure	Faulty or improperly inserted diskette.	Replace the diskette.
Diskette subsystem reset failed	Faulty diskette drive or optical drive controller.	Ensure that the diskette drive and optical drive cables are properly connected. See "Troubleshooting a Diskette Drive," and "Troubleshooting an Optical Drive," in "Troubleshooting Your System." If the problem persists, see "Getting Help."
Drive not ready	Diskette missing or improperly inserted in diskette drive.	Reinsert or replace the diskette.
Embedded RAID error	An error has been generated by the firmware used by the optional integrated RAID controller.	Update the RAID firmware using the Dell Support website at support.dell.com.
Embedded RAID firmware is not present	The firmware used by the optional integrated RAID controller is not responding to system requests.	Restore the RAID firmware using the Dell Support website at support.dell.com.
Error: Incorrect memory configuration. Ensure memory in slots DIMM1_A and DIMM1_B, DIMM2_A and DIMM2_B, DIMM3_A and DIMM3_B match identically in size, speed, and rank.	One or more unmatched pairs of memory modules are detected	Ensure that the memory modules are installed in matched pairs. See "General Memory Module Installation Guidelines" in "Installing System Components."
Error: Incorrect memory configuration. Memory slots DIMM3_A and DIMM3_B only support single rank DIMMs. Remove the dual rank DIMMs from slots DIMM3_A and DIMM3_B.	Dual-rank memory modules are installed in slots DIMM3_A and DIMM3_B.	Ensure that only single-rank memory modules are installed in slots DIMM3_A and DIMM3_B. See "General Memory Module Installation Guidelines" in "Installing System Components."
Error: Incorrect memory configuration. Move DIMM3_A and DIMM3_B into DIMM2_A and DIMM2_B.	Memory modules are not installed in consecutive banks.	Move memory modules from slots DIMM3_A and DIMM3_B into DIMM2_A and DIMM2_B. See "General Memory Module Installation Guidelines" in "Installing System Components."
Error: Incorrect memory configuration. Swap the DIMMs in slots DIMM1_A and DIMM1_B with DIMMs in slots DIMM2_A and DIMM2_B.	If dual-rank memory modules are installed in the system, they must be installed in slots DIMM1_A and DIMM1_B.	Swap memory modules in slots DIMM2_A and DIMM2_B with modules in DIMM1_A and DIMM1_B. See "General Memory Module Installation Guidelines" in "Installing System Components."
Error: Incorrect memory configuration. Memory slots DIMM3_A and DIMM3_B must be empty if dual rank memory DIMMS are in slots DIMM2_A and DIMM2_B.	Memory modules are installed in bank 3. Dual-rank memory modules are installed in banks 1 and 2.	Remove memory modules from slots DIMM3_A and DIMM3_B. See "General Memory Module Installation Guidelines" in "Installing System Components."
Error: More than one RAC detected, system halted.	Two RACs are installed, or faulty or improperly installed RAC.	Ensure that only one RAC is installed. Ensure that the RAC is properly installed. See "Troubleshooting Expansion Cards" in "Troubleshooting Your System," or "Installing a RAC Card" in "Installing System Components."
Error: Remote Access Card initialization failure.	Faulty or improperly installed RAC.	Ensure that the RAC is properly installed. See "Troubleshooting Expansion Cards" in "Troubleshooting Your System," or "Installing a RAC Card" in "Installing System Components."
Error 8602: Auxiliary device failure. Verify that the keyboard and mouse are securely attached to correct connectors.	Loose or improperly connected mouse or keyboard cable; faulty mouse or keyboard.	Replace the mouse. If the problem persists, replace the keyboard.
Gate A20 failure	Faulty keyboard controller (faulty system board).	See "Getting Help."
General failure	Operating system corrupted or improperly installed.	Reinstall the operating system.
Keyboard controller failure	Faulty keyboard controller (faulty system board).	See "Getting Help"
Keyboard data line failure Keyboard failure Keyboard stuck key failure	Loose or improperly connected keyboard cable; faulty keyboard; faulty keyboard controller.	Ensure that the keyboard is properly connected. If the problem persists, replace the keyboard. If the problem persists, see "Getting Help."


Keyboard fuse has failed.	Keyboard fuse has failed.	Replace the keyboard.
		Faulty system board. See "Getting Help."
Manufacturing mode detected	System is incorrectly configured.	After the message appears during system boot, press <Alt><F> to turn off manufacturing mode.
Memory address line failure at address, read value expecting value Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at start address to end address Memory write/read failure at address, read value expecting value	Faulty or improperly installed memory modules, or faulty system board.	Ensure that all memory modules are properly installed. See "Troubleshooting System Memory" in "Troubleshooting Your System." If the problem persists, see "Getting Help."



Memory mirroring enabled	Memory mirroring enabled	You can enable memory mirroring using the System Setup program if the memory is configured to support mirroring. For more information, see "General Memory Module Installation Guidelines" in "Installing System Components," and Using the System Setup Program" in your User's Guide.
Memory tests terminated by keystroke	The spacebar was pressed during POST to terminate the memory test.	Information only.
No boot device available	Faulty or missing diskette drive, optical drive, or hard drive.	Check the Integrated Devices configuration settings in the System Setup program. See "Using the System Setup Program" in your User's Guide. Ensure that either SCSI Controller, Diskette Controller, or IDE CD-ROM Controller is enabled. If the system is booting from a SCSI controller, ensure that the controller is properly connected. If the problem persists, replace the drive. See "Installing Drives."
No boot sector on hard-disk drive	An operating system is not on the hard drive.	Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program" in your User's Guide.
No timer tick interrupt	Faulty system board.	See "Getting Help."
Not a boot diskette	Not a bootable diskette.	Use a bootable diskette.
PCI BIOS failed to install	Loose cables to expansion card(s); faulty or improperly installed expansion card.	Ensure that all appropriate cables are securely connected to the expansion cards. See "Troubleshooting Expansion Cards," in "Troubleshooting Your System."
PCIe Degraded Link Width Error: Embedded Bus#nn/Dev#nn/Funcn Expected Link Width is n Actual Link Width is n	Faulty or improperly installed PCIe card or expansion-card cage.	Reseat the PCIe cards and the expansion-card cage. See "Installing the Expansion-Card Cage" and "Expansion Cards" If the problem persists, see "Getting Help."
PCIe Degraded Link Width Error: Slot n Expected Link Width is n Actual Link Width is n	Faulty or improperly installed PCIe card in the specified slot number.	Reseat the PCIe card in the specified slot number. See "Expansion Cards." If the problem persists, see "Getting Help."
PCIe Training Error: Embedded Bus#nn/Dev#nn/Funcn	Faulty or improperly installed PCIe card or expansion-card cage.	Reseat the PCIe cards and the expansion-card cage. See "Installing the Expansion-Card Cage" and "Expansion Cards." If the problem persists, see "Getting Help."
PCIe Training Error: Slot n	Faulty or improperly installed PCIe card in the specified slot number.	Reseat the PCIe card in the specified slot number. See "Expansion Cards." If the problem persists, see "Getting Help."
Plug & Play Configuration Error	Error encountered in initializing PCI device; faulty system board.	Install the NVRAM_CLR jumper and reboot the system. See Figure A-2 for jumper location. Check for a BIOS update. If the problem persists, see "Troubleshooting Expansion Cards" in "Troubleshooting Your System." If the problem persists, see "Getting Help."
Read fault Requested sector not found	Faulty diskette, diskette drive, optical drive, or hard drive.	Replace the diskette. Ensure that the diskette, optical, and hard-drive cables are properly connected. See "Troubleshooting a Diskette Drive," "Troubleshooting an Optical Drive," or "Troubleshooting SCSI Hard Drives," in "Troubleshooting Your System" for the appropriate drive(s) installed in your system.


Remote Configuration update attempt failed	System could not implement Remote Configuration request.	Retry Remote Configuration.
ROM bad checksum = address	Faulty or improperly installed expansion card.	Remove and reseat the expansion cards. See "Troubleshooting Expansion Cards" in "Troubleshooting Your System."
Sector not found Seek error Seek operation failed	Faulty diskette or hard drive.	Replace the diskette. If the problem persists, see Troubleshooting SCSI Hard Drives" in "Troubleshooting Your System" for the appropriate drive installed in your system.


Shutdown failure	Shutdown test failure.	Ensure that all memory modules are properly installed. See "Troubleshooting System Memory" in "Troubleshooting Your System." If the problem persists, see "Getting Help."
Spare bank enabled	Memory spare bank enabled.	You can enable memory spare bank using the System Setup program if the memory is configured to support this feature. For more information, see "General Memory Module Installation Guidelines" in "Installing System Components," and Using the System Setup Program" in your User's Guide.
The amount of system memory has changed.	Faulty memory module.	See "Troubleshooting System Memory" in "Troubleshooting Your System." If the problem persists, see "Getting Help."
	Information only, if you have changed the memory configuration.
Time-of-day clock stopped	Faulty battery; faulty system board.	See "Troubleshooting the System Battery" in "Troubleshooting Your System." If the problem persists, see "Getting Help."
Time-of-day not set - please run SETUP program	Incorrect Time or Date settings; faulty system battery.	Check the Time and Date settings See "Using the System Setup Program" in your User's Guide. If the problem persists, see "Troubleshooting the System Battery" in "Troubleshooting Your System."
Timer chip counter 2 failed	Faulty system board.	See "Getting Help."
Unsupported RAID key detected.	A RAID key intended for use with another system is installed.	Replace the RAID key.
Unexpected interrupt in protected mode	Faulty or improperly installed memory modules or faulty system board.	Ensure that all memory modules are properly installed. See "General Memory Module Installation Guidelines" in "Installing System Components." If the problem persists, see "Troubleshooting System Memory" in "Troubleshooting Your System." If the problem persists, see "Getting Help."
Unsupported CPU combination	Mismatched processors are installed. Processor is not supported by the system.	Replace a microprocessor so that both microprocessors match. See "Adding or Replacing a Microprocessor" in "Installing System Components." Check for a BIOS update using the Dell Support website at support.dell.com. If the problem persists, install a supported processor. See "Replacing a Processor" in "Installing System Components."
Unsupported CPU combination
Unsupported CPU stepping detected	Processor is not supported by the system.	Check for a BIOS update using the Dell Support website at support.dell.com. If the problem persists, install a supported processor. See "Replacing a Processor" in "Installing System Components."
Unsupported CPU stepping detected	Processor is not supported by the system.
Utility partition not available	<F10> key was pressed during POST, but no utility partition exists on the boot hard drive.	Create a utility partition on the boot hard drive. See "Using the Dell OpenManage Server Assistant CD" in your User's Guide.
Warning: Detected mode change from RAID to SCSI x of the embedded RAID subsystem.	Type of controller has changed from optional RAID to SCSI since previous system boot.	Back up information on the hard drives before changing the type of controller used with the drives.
Warning: Detected mode change from SCSI to RAID x of the embedded RAID subsystem.	Type of controller has changed from SCSI to optional RAID since previous system boot.	Back up information on the hard drives before changing the type of controller used with the drives.
Warning! No microcode update loaded for processor n	Unsupported processor.	Update the BIOS firmware using the Dell Support website at support.dell.com.
Write fault Write fault on selected drive	Faulty diskette, diskette drive, optical drive, hard drive.	Replace the diskette. Ensure that the diskette drive, optical drive, and hard- drive cables are properly connected. See "Troubleshooting a Diskette Drive," "Troubleshooting an Optical Drive," or "Troubleshooting SCSI Hard Drives" in "Troubleshooting Your System" for the appropriate drive(s) installed in your system.
Write fault Write fault on selected drive	Faulty diskette, diskette drive, optical drive, hard drive.

System Beep Codes

If an error that cannot be reported on the screen occurs during POST, the system may emit a series of beeps that identifies the problem.

NOTE: If the system boots without a keyboard, mouse, or monitor attached, the system does not issue beep codes related to those peripherals.

If a beep code is emitted, write down the series of beeps and then look it up in Table 2-9. If you are unable to resolve the problem by looking up the meaning of the beep code, use system diagnostics to identify the possible cause. If you are still unable to resolve the problem, see "Getting Help."

Table 2-9. System Beep Codes

Code	Cause	Corrective Action
1-1-2	CPU register test failure	See "Troubleshooting the Microprocessors" in "Troubleshooting Your System."
1-1-3	CMOS write/read failure; faulty system board	Faulty system board. See "Getting Help."
1-1-4	BIOS error	Reflash the BIOS.
1-2-1	Programmable interval-timer failure; faulty system board	Faulty system board. See "Getting Help."
1-2-2	DMA initialization failure	See "Troubleshooting System Memory" in "Troubleshooting Your System."
1-2-3	DMA page register write/read failure
1-3-1	Main-memory refresh verification failure
1-3-2	No memory installed
1-3-3	Chip or data line failure in the first 64 KB of main memory
1-3-4	Odd/even logic failure in the first 64 KB of main memory
1-4-1	Address line failure in the first 64 KB of main memory
1-4-2	Parity failure in the first 64 KB of main memory
1-4-3	Fail-safe timer test failure
1-4-4	Software NMI port test failure
2-1-1 through 2-4-4	Bit failure in the first 64 KB of main memory
3-1-1	Slave DMA-register failure	Faulty system board. See "Getting Help."
3-1-2	Master DMA-register failure
3-1-3	Master interrupt-mask register failure
3-1-4	Slave interrupt-mask register failure
3-2-2	Interrupt vector loading failure
3-2-4	Keyboard-controller test failure
3-3-1	CMOS failure
3-3-2	System configuration check failure
3-3-3	Keyboard controller not detected
3-3-4	Video memory test failure
3-4-1	Screen initialization failure
3-4-2	Screen-retrace test failure
3-4-3	Video ROM search failure
4-2-1	No timer tick	Faulty system board. See "Getting Help."
4-2-2	Shutdown test failure
4-2-3	Gate A20 failure
4-2-4	Unexpected interrupt in protected mode	See "Troubleshooting Expansion Cards" in "Troubleshooting Your System."
4-3-1	Improperly installed or faulty memory modules	See "Troubleshooting System Memory" in "Troubleshooting Your System."
4-3-2	No memory modules installed in the first memory module connector	Install a memory module in the first memory module connector. See "System Memory" in "Installing System Components."
4-3-3	Faulty system board	Faulty system board. See "Getting Help."
4-3-4	Time-of-day clock stopped	See "Troubleshooting System Memory" in "Troubleshooting Your System." If the problem persists, see "Getting Help."
4-4-1	Super I/O chip failure; faulty system board	Faulty system board. See "Getting Help."
4-4-4	Cache test failure; faulty processor	See "Troubleshooting the Microprocessors" in "Troubleshooting Your System."

Warning Messages

A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a diskette, a message will warn you that you may lose all data on the diskette. Warning messages usually interrupt the task and require you to respond by typing y (yes) or n (no).

NOTE: Warning messages are generated by either the application or the operating system. For more information, see "Finding Software Solutions" and the documentation that accompanied the operating system or application.

Diagnostics Messages

When you run system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist in "Getting Help," and then follow the instructions in that section for obtaining technical assistance.

Alert Messages

Systems management software generates alert messages for your system. Alert messages include information, status, warning, and failure messages for drive, temperature, fan, and power conditions. For more information, see the systems management software documentation.

Baseboard Management Controller Messages

The Baseboard Management Controller (BMC) enables you to configure, monitor, and recover systems remotely. BMC uses the system's serial port and integrated NIC1 to support fault logging and SNMP alerting.

NOTE: If the integrated network controller is used in an Ether Channel team or link aggregation team, the BMC management traffic will not function properly. For more information about network teaming, see the documentation for the network controller.

For additional information on using BMC, see the documentation for the BMC and systems management applications.

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